PUT CUSTOMER SERVICE AT THE HEART OF YOUR COMPANY.

Zoho Desk is the industry’s first context-aware help desk software that helps businesses focus on the customer.

FOR AGENTS

Agents have the right tools to be more productive.

FOR MANAGERS

Customers find timely help at arm’s length.

FOR CUSTOMERS

Customers find timely help at arm’s length.

COVER ALL YOUR BASES.

From increasing your agents’ productivity, to crunching through performance metrics, to working in sync with other apps that you use, get to the core of your customer service efforts.

Ticket icon

Close tickets.

Open happiness.

Zoho Desk gives your team the best tools to help customers while automating frequent tasks that otherwise take up precious time.

Improve Icon

Don’t improvise.

Improve.

With Zoho Desk, identify the right trends and patterns in your team’s efforts, make improvements, and inspire better performance.

Team Icon

One company.

One team.

Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.

Convenience Icon

Convenience is key.

When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media and more.

Self Help Icon

Self-help is the best help.

When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media and more.

Help Desk Icon

Your help desk, truly yours.

Zoho Desk understands the uniqueness of your business, lets you customize and integrate it with other apps.

SAVE THE WORLD FROM BAD CUSTOMER SERVICE.