Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Transform your business with the world’s favorite customer relationship management software.
Conduct presentations and meetings from within your CRM. Organize webinars, convert attendees to leads, and get webinar reports, all within your CRM.
Never lose track of sales and performance metrics, even while you are away. From dedicated mobile apps, to blended dashboards, our powerful AI tools ensure you are always ahead of the curve.
Collaborate with your team through common feeds. Share insights, answer each other’s questions, and send lead or deal updates to keep everyone on the same page.
Reach customers across every channel: telephone, email, live chat, and social media
Get real-time notifications when customers interact with your business
Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers
Automate every aspect of your business and cut out time-intensive, repetitive tasks
Streamline your lead nurturing process and make the most of every incoming lead
Trigger instant actions, stay on top of activities, and follow up better with workflows
Make smarter business decisions with powerful, real-time analytics
Measure and manage your organization’s territory-wide sales performance
Track key performance indicators, including current trends and future predictions
Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant
Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals
Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions