I have been asked many times, “Sean why the switch to Zoho? What made you partner with them?”It’s a very simple answer. Zoho is perfectly aligned with the Cool Runnings ethos; Simplify, Unify, Grow. One System Full Control. Nearly everything you need in One Business Technology Stack with an extremely responsive team with a clear and Agile development Road Map.
The tangible and immediate benefits to Cool Runnings has been:
- Immediate ROI
- By embracing the Zoho One environment we have deprecated many other SaaS subscriptions with an annual savings in the vicinity of 60% on total spend.
- Eliminated steps in our Lead to Order, Design to Build, and Order to Cash workflows increasing velocity through these.
- Transition to Work from Home was simple
- The ability to increase our service offerings through the new technologies available in the Zoho One Suite
- A documented increase in staff engagement and moral
- This was an unexpected benefit as Change Management normally produces the exact opposite result
- Speed of implementation
- We haven’t implemented every app and the suite, and why would we? There are some specialist applications that just don’t fit our business. In this COVID-19 global crisis, we have seen some of our clients really struggle with their current Business Stack, we have seen other SaaS implode, be exploited, and others grow. There have been Data Privacy issues and concerns, lack of understanding by users on how to use the technologies that have had the potential to cause some serious harm. The article attached from Forbes highlights well the real jewel in Zoho’s crown